Privacy Policy

1. Introduction

Expertise India Connect ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.expertiseindiaconnect.com or engage with our consulting services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Company information (company name, position, industry)
• Communication preferences and feedback
• Business information shared during consulting engagements
• Financial information for billing purposes
• Any other information you choose to provide

We also automatically collect certain information when you visit our website, including IP address, browser type, operating system, referring URLs, pages viewed, and access times.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our consulting services
• Process and complete transactions and send related information
• Respond to your comments, questions, and requests
• Send you technical notices, updates, and support messages
• Communicate about services, offers, promotions, and events
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations

4. Legal Basis for Processing (for EU/EEA Users)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and the context in which we collect it. We process your personal information when:

• We have your consent to do so
• We need to perform a contract with you
• The processing is in our legitimate interests
• We need to comply with legal obligations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who perform services on our behalf
• With your consent or at your direction
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety and that of our users
• In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection
• Secure backup and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

For clients, we typically retain engagement-related information for at least 7 years after the completion of services to comply with legal and regulatory requirements.

8. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request access to your personal information
• Correction: You can request correction of inaccurate information
• Deletion: You can request deletion of your personal information
• Objection: You can object to processing of your information
• Restriction: You can request restriction of processing
• Portability: You can request transfer of your information
• Withdrawal: You can withdraw consent at any time

To exercise these rights, please contact us using the contact information provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can control cookies through your browser settings. For more detailed information about our use of cookies, please see our Cookie Policy.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Your continued use of our services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the modified Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: